How personal information is handled on this site.
This notice explains how WanoWiredWebz collects, uses, stores, and protects personal information when you submit an enquiry, request a quote, or contact us through this website.
1. Responsible party
The responsible party for the personal information described in this notice is WanoWiredWebz.
- Business name: WanoWiredWebz
- Contact email: wanowiredwebz@gmail.com
- Business location or address: South Africa
2. What we collect
When you use the contact form, we may collect:
- Your name and email address.
- Your subject line, message, and project brief.
- Optional project details such as budget range, project type, selected plan, or selected service.
- A record that you acknowledged this privacy notice at the time of your enquiry.
3. Why we process it
- To respond to your enquiry.
- To prepare a quote, recommendation, or scope of work where requested.
- To manage follow-up discussions before a contract is agreed.
- To keep a business record of project enquiries and communications.
- To protect the website and contact channel against spam or misuse.
4. How we use it lawfully
We use your information because it is reasonably necessary to respond to your request and take steps at your request before entering into a service relationship. We also rely on our legitimate interest in running and protecting this website. Where consent is legally required for a separate purpose, such as direct marketing, we will ask for that separately.
5. Who may receive it
Your information may be accessible to:
- Authorized staff or contractors who manage enquiries and proposals.
- Service providers used to host the site, store records, or send email notifications.
- Professional advisers or authorities where disclosure is required by law.
We do not sell enquiry information.
6. Cross-border processing
Some of the tools used to operate this website or send email may store or process information outside South Africa. Where that happens, we aim to work with providers that apply appropriate security and contractual safeguards for personal information.
7. Retention
We keep enquiry records only for as long as reasonably necessary to respond to your request, manage follow-up, maintain ordinary business records, and meet legal, tax, or bookkeeping obligations. When records are no longer needed, we aim to delete them, destroy them, or de-identify them.
8. Security
We take reasonable technical and organizational steps to protect the personal information under our control against loss, unauthorized access, misuse, or unlawful disclosure. Access is limited to people or providers who need it for the purposes described above.
9. Your rights
Subject to applicable law, you may ask us to:
- Confirm whether we hold personal information about you.
- Provide access to the information we hold.
- Correct, update, or delete inaccurate or excessive information.
- Destroy or delete records we are no longer entitled to retain.
- Object to certain processing where POPIA allows you to do so.
To exercise these rights, email wanowiredwebz@gmail.com. You may also lodge a complaint with the Information Regulator at POPIAComplaints@inforegulator.org.za.
10. Direct marketing
A contact-form enquiry is used to respond to that enquiry. We do not treat a basic project enquiry as blanket permission to send unrelated marketing. If we ever want to send separate marketing by email or similar electronic channels, we will ask for that opt-in separately where required.